Privacy Policy
Last updated: November 29, 2025
1. Introduction
FaceEdge Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information including:
- Name and contact information (email, phone, address)
- Company or organization details
- Project requirements and specifications
- Payment and billing information
Automatically Collected Information
We automatically collect certain information including:
- IP address and device information
- Browser type and version
- Website usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Provide and improve our engineering services
- Communicate with clients about projects and services
- Process payments and maintain billing records
- Enhance website functionality and user experience
- Comply with legal and regulatory requirements
- Send newsletters and marketing communications (with consent)
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist in our operations
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
- Consent: With your explicit consent for specific purposes
We do not sell, rent, or lease your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission and storage
- Regular security assessments and updates
- Access controls and employee training
- Secure backup and recovery procedures
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.
7. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Correct or update inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent for marketing communications
- Request data portability
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
FaceEdge Technologies
Email: privacy@faceedgetech.co.za
Phone: +27 12 345 6789
Address: 123 Innovation Street, Technology Park, Johannesburg, 2000, South Africa